Set directly on the beach, the hotel is approximately 10 kilometres from Playa del Carmen.
The property includes 48 villas/houses as well as 396 junior suites, 1046 suites, 974 single rooms and 516 double rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the resort include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), medical assistance, room service (for a fee), a laundry service, a coin-operated laundry and a hotel doctor.
Rooms are equipped with air conditioning and a fan. Some rooms include a balcony. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers outdoor sports, including tennis, bocce, beach volleyball, volleyball, basketball, paddle tennis and archery or, for a fee, golf. A number of sports are available, including water sports such as water skiing, motorboat rides, paddle boating, canoeing, sailing, catamaraning, kayaking and aquafit. For a fee, guests can also enjoy jet skiing and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a beauty salon. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco and a dance club. Copyright GIATA 2004 - 2021. Multilingual, powered by www.giata.com for client no. 124971
Various dining options are available, including a dining room, a breakfast room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner).
The following credit cards are accepted: American Express, VISA and MasterCard.
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